Ksi918 Privacy Policy — Malaysian Member Personal Data Protection

Ksi918 takes the privacy of every individual using our platform with the utmost seriousness. This Privacy Policy carefully explains how ksi918 collects, stores, processes, protects, and in certain circumstances, shares the personal information you provide to us when using our website, mobile app, or any of the services we offer.

This policy applies to all users of the ksi918 platform, including registered members, prospective members in the registration process, and general visitors to ksi918.com. It also covers all ways in which you interact with ksi918 — whether through the website, app, live chat, email, or other communication channels.

Ksi918 is the data controller for the personal information you provide to us. This means we are fully responsible for ensuring your data is processed lawfully, fairly, and transparently in accordance with data protection laws in force in Malaysia.

Ksi918 collects your personal data through several means — directly when you register or use our services, and automatically through website tracking technologies. Below is a detailed breakdown of the data we collect:

You are not required to provide all of the above information; however, certain data such as your full name, MyKad number, and banking details are mandatory for identity verification (KYC) and payment processing purposes. Without this information, we may be unable to provide you with full access to our services.

Sensitive Data: ksi918 does not collect sensitive data such as medical information, religious beliefs, or political views except where required by law. Biometric data such as facial recognition is not collected by ksi918.

Every use of your personal data by ksi918 is based on a valid legal basis and limited strictly to necessary purposes. We do not process your data beyond the requirements stated below:

• Account Management: Creating, verifying, and maintaining your account on the ksi918 platform, including the KYC process required under anti-money laundering laws.
• Transaction Processing: Processing your deposits, withdrawals, and all financial transactions securely and efficiently through encrypted payment channels.
• Service Provision: Operating games, sports betting, Live Casino, and all platform features you use.
• Security & Fraud Prevention: Identifying and preventing fraudulent activity, unauthorised access, money laundering, and any conduct that violates ksi918's terms of use.
• Legal Compliance: Complying with Malaysian legal requirements, regulatory directives, and applicable court orders.
• Service Communications: Sending important notifications related to your account, such as transaction confirmations, security alerts, and terms updates.
• Marketing (with consent): Sending information about ksi918 promotions, bonuses, and exclusive offers — only if you have consented to receive them.
• Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance.
• Platform Enhancement: Analysing aggregated usage data to improve the performance, interface, and user experience of the ksi918 platform.

Ksi918 employs an industry-grade, multi-layered data protection framework to keep your personal information secure at all times. Our security infrastructure is designed to protect your data from unauthorized access, breaches, misuse, or loss.

ksi918's Key Security Measures:

• 256-bit SSL encryption for all data transmitted between your browser and ksi918's servers.
• At-rest encryption for all personal and financial data stored in our databases.
• Role-based access control — only authorised staff may access member data.
• Periodic security audits by independent third parties to identify and address any vulnerabilities.
• 24/7 monitoring of all system activity to detect intrusion attempts in real time.
• Regular data backups to ensure service continuity and protection against data loss.

Data Retention Period: ksi918 retains your personal data for as long as your account is active and for any additional period required by law following account closure. Generally, financial transaction records are kept for seven (7) years in accordance with anti-money laundering legislation. Data that is no longer required will be securely deleted or anonymized.

Ksi918 does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, in the course of our normal business operations, there are limited situations where we need to share your data with certain parties:

• Payment Service Providers: Information required to process deposits and withdrawals is shared with our payment processors, including FPX, DuitNow, Touch 'n Go, and GrabPay providers. All providers are bound by strict confidentiality agreements.
• Game Software Providers: Minimum information required to provide casino games, slots, and sports betting is shared with our gaming technology partners. This does not include your detailed financial information.
• Legal Authority: ksi918 will disclose data when required by a court order, official investigation, or valid legal obligation. We will notify you of such disclosures where permitted by law.
• Regulatory Body: Information required for audits, compliance, and reporting to relevant regulatory bodies will be shared in accordance with our operating licence requirements.
• Risk Assessment & Fraud Prevention: Certain information may be shared with third-party risk assessment systems to detect and prevent fraud, money laundering, and platform abuse.

Every third party that receives your data from ksi918 is required to comply with data protection standards equal to or higher than our own. We do not permit third parties to use your data for any purpose other than what is specified in their agreement with ksi918.

Ksi918 uses cookies and similar tracking technologies to enhance your experience on our platform, secure your login sessions, and understand how you interact with our website. The following are the types of cookies we use:

• Necessary Cookies: These cookies are essential for basic platform functions such as login authentication, session security, and your privacy preferences. They cannot be disabled.
• Performance Cookies: These cookies help us understand how visitors interact with our website by collecting anonymous data, such as most-visited pages and time spent on site.
• Functionality Cookies: These cookies allow the platform to remember your preferences — such as language, region, and display settings — for a more personalised experience.
• Analytics Cookies: Used to analyse aggregated usage patterns for the purpose of improving ksi918 products and services.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ksi918 platform. Third-party cookies that may be used by our technology partners are subject to their own privacy policies.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have clearly defined rights regarding your personal information held by ksi918. We respect and facilitate the exercise of these rights:

To exercise any of the above rights, please contact the ksi918 Privacy team via live chat or email. We will verify your identity before processing any request to ensure the security of your data.

The ksi918 platform is strictly for individuals aged 18 and above. ksi918 does not intentionally collect, store, or process any personal data from individuals under the age of 18.

During registration, we require date of birth verification and a valid identification document to confirm the applicant's age. Our automated verification system will reject applications from individuals who do not meet the minimum age requirement.

If we discover or are informed that we have inadvertently collected data from a person under the age of 18, we will take immediate steps to delete that information from our records and close the account in question. Parents or guardians who believe their child has registered with ksi918 without authorisation are encouraged to contact us immediately.

Ksi918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, the technologies we use, applicable legal requirements, or industry developments.

When there are significant changes to this policy, we will:

• Displaying a clear notice on the ksi918.com homepage at least 14 days before changes take effect.
• Sending notification emails to all registered members at the email address on record.
• Updating the "Last Updated" date at the top of this document.
• In cases of highly significant changes that affect your fundamental privacy rights, we may request your consent again.

We encourage you to review this Privacy Policy periodically. Continued use of the ksi918 platform after the effective date of any amendment constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding how ksi918 handles your personal data, or if you wish to exercise any of your data rights, the ksi918 Privacy team is ready to assist you.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly on the ksi918 platform — the fastest way to get a response.
• Email: [email protected] — response within 2 business days.
• Help Center: Visit our FAQ section for answers to commonly asked questions.

When contacting us regarding privacy matters, please clearly state the type of request (data access, correction, deletion, etc.) and include your account details to facilitate identity verification. All privacy-related communications are confidential and will be handled by specially trained team members.